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Aiello Technology Core

Aiello possesses novel software and hardware technologies, including a new-generation AI model and globally innovative multi-intentional NLU (natural language understanding), which can not only recognize the human voice and environmental noise but also understand a diverse array of natural language commands.

Aiello is committed to introducing the NLU Saas platform in various commercial fields, becoming a global pioneer, opening up a Blue Ocean in the audio market.


Technology Architecture

Aiello’s technology core is composed of three key components

Multi-intentional semantic analytic technology

Specialized knowledge mapping

Conversation management system


Elfin Control Agent

Mobile Intelligent Routing Framework (MIRF) architecture

Sentiment analysis SDK

System reccomendation


Voice Dialogue Process

Aiello’s Little Rino was conceived from imagination and enthusiasm for artificial intelligence. Through artificial intelligence and machine learning, we hope to create the most user-friendly and human-like consumer-to-device interaction experience available. By bringing the most advanced technology into every commercial field, we ambition to shape the lifestyles of the future.

Step 1: Automatic Speech Recognition Technology (ASR)

Automatically converters human speech to text. When paired with Aiello’s hardware, microphone array, and software architecture, it can effectively perform environmental noise reduction, echo cancellation, and acoustic feature extraction. This complete architecture allows for the complete realization of multi-language recognition capabilities and a fully interactive experience.


Step 2: Natural Language Understanding (NLU)

Translating the meaning of the text into content that can be understood by a computer plays a very important role in the information processing system, and is also an essential component in the recommendation, question, and answer, search and other functions offered by our device. Aiello’s natural language understanding cannot only provide an accurate human-like dialogue experience in the commercial field but can also provide a highly flexible interface with high-speed expansion and migration.


Step 3: Speech Synthesis Technology (Text-to-speech, TTS)

Synthesizes natural human-like pronunciation and fluency, providing users with dialogue technology. Not only can this technology enrich the user experience, but also serves as an important impression for the brand’s customer-to-machine interaction. Aiello’s TTS technology supports more than 40 languages and dialects and provides more than 220 voice options, offering a personalized experience, with the brand as the final step in the human-to-machine interactive dialogue.

Cloud Language Analytics

Aiello’s natural language understanding cannot only provide an accurate human-like dialogue experience in the commercial field but can also provide a highly flexible interface with high-speed expansion and migration.

Multi-intentional Language Processing Technology

Aiello uses a massive data corpus and deep neural network technology to produce advanced multi-intent language processing technology. From one strand of conversation, it is possible to distinguish between intentions and follow up with action items. The machine performs these tasks in a sequential and logical manner, satisfying even needs that are hidden within a conversation, redefining the future way of human life.

Specialized Field Knowledge Mapping

Aiello employs an advanced knowledge mapping system, with highly flexible reasoning and thinking capabilities that are able to be applied to any industrial field, removing limits on the scope of machine-to-human interaction. Intelligent voice services will also effectively integrate your resources, focusing on the areas of the business that you need deem most important.

Conversation Management System

The conversation management system is intended to establish a complete dialogue system, complete flow control, and dialogue logical processing functions. Centered around natural language intention, it provides a complete dialogue flow and logical structure.

Aiello’s conversation flow and management can converge the entire utterance at high speed. When semantics are not clear, it will swiftly respond with a question to uncover the intention of the speaker, more quickly understand the user’s query, and reduce future errors in customer inquiry judgment.

IoT architecture

The Internet of Things adopts Event-Driven Architecture with Nifi to achieve automatic data control flow, achieving system scalability and maintaining flexibility to interface with multiple systems in the future.


HydraLink is the interface between Modbus/TCP proxy hosts, which can support the communications protocol commonly used in your industry. HydraLink is fully compatible with Mobus/TCP, providing you with a convenient solution, with efficient and stable control unit transmission equipment.

Elfin Control Agent

For situations requiring device control, Aiello has an independent and flexible agent model and that can take natural language and turn it into the signal source. The desired task is then directly executed for the user, whether that be adjusting lighting, curtains, TV, AC, etc, the possibilities are plentiful; what the device can do is subject to the imagination of its user.

Mobile Intelligent Routing Framework (MIRF) architecture

Mobile Intelligence Routing Framework (MIRF) is a complete software framework that simplifies the coding of multiple WAN routing procedures for wireless devices and accelerates the development process and significantly reduces customization development time.

Data-driven Analysis

Aiello gathers and analyses semantic content, using various data analytic methodologies to find key indicators and develop a user profile. This, in turn, drives marketing, experience optimization, facility operation, and operation management and monitoring.

Sentiment Analysis SDK

By analyzing emotions within the meaning of speech, we can understand customers’ overall impression towards the product or company, and adjust business operations accordingly. The device captures all stages of the product to customer interaction process from start to finish, understanding the customer’s evaluation of the product.

Recommendation System

Through the collection and analysis of semantic information, a customer profile can be constructed, making it possible to uncover hidden demand and provide customers with personalized services or products to enhance their service experience.

Natural language processing (NLP) is a tool of great application potential in artificial intelligence.

In the future, the NLP market will grow by 259% and the market size will reach 264 billion USD. Different industries of all types can increase their value through NLP.