Our vision

We want to democratise AI adoption! We think AI technologies can be applied to any industry or business application and help bridge the gap between a product or service and its users. Our solutions enable enterprises across various industries (finance, insurance, healthcare, hospitality…) to integrate conversational AI and NLU data analysis to their operations.  

We are committed to building an open AI voice platform.  

Aiello provides an AI SaaS platform based on proprietary NLU technology 

Open Conversational AI SaaS platform

The cloud platform uses machine learning technology to customize wake words and recognize speech, noise and environmental sounds, training the AI model to improve user experience.

Deep semantic understanding

Aiello’s natural language understanding provides a human-like dialogue experience for businesses and a highly flexible interface with the capacity for rapid expansion and migration. 

Third-party speech recognition platform

Accurate understanding of speech in a variety of business fields and scenarios, supporting multiple languages. 

Device technology

We provide diversified technical services, including sound localization, device-pairing, peer-to-peer voice calling, group calls, automatic cloud system updates, enhanced online security mechanisms and many more services. 


Aiello team value

Be Ambitious

Be Independent

Be Equal


Vic Shen, CEO & Founder of Aiello,. He was in charge of the landing of Google Assistant in Asia and the development of Google Home when he worked in Google before founding Aiello in 2018 with its 15 core team members (80% engineers) from Qualcomm, Mediatek, HTC, VIVE and ASUS, launched its Voice Hospitality System in Taiwan.

Aiello’s core competences are the ML-NLU Semantic training in vertical scenarios, voice based user profile and modularization system integration and expansion. Vic also owns several US/China technology patents.