Skip to content

About Aiello

Aiello Intelligent Voice Assistant was created out of a deep passion for Natural Language Technologies. Through Artificial Intelligence and Machine Learning, we aim to create the most user-friendly and human-like consumer–to–device interaction experience. By bringing the most advanced technology into every commercial field, we ambition to shape voice-based lifestyles in the future.

Since 2018, Aiello has continuously won numerous awards in international competitions for AI business applications. Our outstanding products and a world-class team allow us to shine in the startup ecosystem.

Awards and Recognition 

  • 2021 London Hotel 360 Tech Product of the Year Award Winner
  • 2020 Taiwan Tourism Innovation & Tech Awards 1st runner up
  • 2019 Marriott International Global Startup Award Top 6
  • 2019 CES Asia AI Innovation Awards Winner
  • 2019 Sequoia Capital, Qualcomm and Cyzone Top 10 Most Company Growth

We are committed to building an open AI voice platform.  

Aiello provides an AI SaaS platform based on proprietary NLU technology 

Open Conversational AI SaaS platform

The cloud platform uses machine learning technology to customize wake words and recognize speech, noise and environmental sounds, training the AI model to improve user experience.

Deep semantic understanding

Aiello’s natural language understanding provides a human-like dialogue experience for businesses and a highly flexible interface with the capacity for rapid expansion and migration. 

Third-party speech recognition platform

Accurate understanding of speech in a variety of business fields and scenarios, supporting multiple languages. 

Device technology

We provide diversified technical services, including sound localization, device-pairing, peer-to-peer voice calling, group calls, automatic cloud system updates, enhanced online security mechanisms and many more services. 


Aiello team value

Be Ambitious

Be Independent

Be Equal


Vic Shen, CEO & Founder of Aiello,. He was in charge of the landing of Google Assistant in Asia and the development of Google Home when he worked in Google before founding Aiello in 2018 with its 15 core team members (80% engineers) from Qualcomm, Mediatek, HTC, VIVE and ASUS, launched its Voice Hospitality System in Taiwan.

Aiello’s core competences are the ML-NLU Semantic training in vertical scenarios, voice based user profile and modularization system integration and expansion. Vic also owns several US/China technology patents.