Aiello Intelligent Voice  Assistant AIoT for Hospitality

Our AI Assistant, specially created for the hotel industry, uses voice and Machine learning base NLP technology to create new interactions with guests and provide enhanced services. With data-driven back-end services, our assistant provides valuable insights for hotels to better understand their guests and streamline their operations.

Smart Hotel | Virtual Concierge​

Hotel AioT

IoT Guest Room Control – Voice controlled lights, AC, curtains, TV, etc. It also operates as an alarm clock, a VOIP phone and plays on-demand music.

Room Service Management

Customer Satisfaction Survey during their stay – Real-time room services customer satisfaction survey, which can reduce the chance of customers leaving the hotel with complaints.

Room service efficiency optimization – Digitize customer requests from voice AI entry, an automated service dispatch, and employee efficiency management.


Virtual Concierge

Multilingual 24×7 Voice AI In-Room concierge – Customized Guest welcome message, In-Room services for food and beverages, housekeeping and general hotel facility inquiry. Check-out and re-booking.

Voice and digital signage advertising platform

Show more than just static images, Aiello  digital signage platform allows video, audio  and static images to all be displayed concurrently. Showing video and dynamic content increases customer engagement leading to more measurable and successful advertisement campaigns.

Aiello Bots Platform supports enabling multiple languages




Many internationally renowned hotels are partnered with us – the AI digital transformation is now!

The Silks Place Tainan, The Walden Yilan Swiio Hotel Daan, Hotel Cham Cham Taipei and many more are all using our services. 

Let’s work together

Please contact us for demo

Zcomax Technologies Limited
Unit A1, Connaught Business Centre, Hyde Estate Road, London , NW9 6JL, United Kingdom
Email: [email protected], Tel:+44 20 8982 8200